Open with Care – For Businesses

The BIA is here to inspire and support businesses to re-open in a safe, healthy, and compliant manner that supports consumer confidence. As we enter a new phase towards normalcy, it’s crucial to communicate with your customers to reassure them that it’s safe to do business with you and to showcase the amazing work being done to re-open thoughtfully! Please take responsible steps and follow WorkSafeBC guidelines to ensure employee’s health and safety.

Here are some free templates on active communication by the Canadian Federation of Independent Businesses (CFIB).

If you are open in-store, please be clear about limited indoor seating/capacity, and remind those waiting at the storefront to maintain physical distance! Download this decal to use on your social media, email communications, or to display on your premises.

Don’t forget to update your website and social media accounts regularly to inform customers of changed hours, changed operations, and ways of continuing to shop with you!

If you are doing using an innovative approach to welcome customers back, please let us know and we will give you a shout out on our Facebook and Instagram!

Hashtags to Use on Social Media Channels

#OpenwithCare #ShopLocal #WhiteRockCares #OpenwithCareBC

Additional Resources for Businesses (updated 10 June 2020):

As always, the South Surrey and White Rock Chamber of Commerce has been working hard to provide a strong advocacy network that supports local businesses, especially during this difficult time. Check out their one-stop expansive compilation of COVID-19 resources, tools, webinars, and business surveys to help navigate and implement adaptive operation strategies.

Financial Support:


Operation Support


According to WorkSafe BC, businesses must develop a safety plan and display safety posters at their business. Here are the protocols for returning to operation: Arts & Culture; Health Professionals; In-Person Counselling; Education (K-12); Offices; Parks; Personal Services; Real Estate; Restaurants, Cafes, and Pubs; Retail.